Some Galaxy S25 Units Are Useless For The Next Week
Samsung surprised a bunch of early Galaxy S25 buyers this year with some ultra-early shipments. People are getting their orders as early as January 31st. Those who pre-ordered their phones expected to get their phones on or around February 7th. However, it looks like this was too good to be true, as carriers like Xfinity and Metro By T-Mobile can’t activate users’ phones.
Speaking of ordering the Galaxy S25, you’d better get your order in if you want to save money on your purchase. Do you have a phone to trade in? Well, you can get up to $500 off of your Galaxy S25, up to $700 off of your Galaxy S25+, or up to $900 off of your Galaxy S25 Ultra. Use the links below to put in your order, and you’ll receive an additional $50 off of your order.
Pre-order Galaxy S25 (Samsung.com)
Pre-order Galaxy S25+ (Samsung.com)
Pre-order Galaxy S25 Ultra (Samsung.com)
Some carriers can’t activate the Galaxy S25 units
Usually, the early bird gets the worm, but some early birds wind up with useless Galaxy S25 units. Many frustrated customers reported that their carriers can’t activate their phones yet. Xfinity and Metro users found that they can’t activate their phones for some reason.
What’s the reason? Well, remember that thing where Samsung sent them their phone early? Well, it seems that users have gotten their phones before their carriers could activate them. For example, Xfinity told a user that it can’t activate their phone until February 7th, the end of the pre-order period. Xfinity was able to push the date up to February 5th.
Metro is telling its customers something different, but it might still be linked to the same issue. One user reported that Metro told them that their “current plan is not compatible” with their phone. That’s a bit odd. Maybe it will magically become compatible when February 7th comes around.
The issue might be bigger than the pre-order dates
Android Authority noted a pretty disheartening commonality between the affected customers. Not all Xfinity and Metro customers who bought a Galaxy S25 series phone are having this issue. However, among those users, the ones having the issue are those using eSIM.
To refresh your memory, eSIM technology is when a SIM card is permanently embedded into a phone. Rather than switching out the physical card to change carriers, the carriers will just do it remotely.
So, it seems that people who are using the eSIM technology will have to wait another week. It’s a bummer, but it shows that eSIM technology still has a long way to go.
